Requesting Proxy Access to a MyChart account for Someone that is Not Capable of Making Decisions
When someone is not capable of making their own decisions regarding their healthcare or access to protected health information, special care is needed to ensure that access to their MyChart account as a proxy is appropriate and supported with the proper legal documentation. For this reason, we currently do not allow requests to be submitted electronically for this type of proxy access.
To get proxy access as a caregiver of someone meeting these criteria, please call the MyChart Support Center at 1-877-900-5741 to discuss what documentation is needed based on your situation.
If you are looking for a different type of access, review Accessing MyChart
When someone is not capable of making their own decisions regarding their healthcare or access to protected health information, special care is needed to ensure that access to their MyChart account as a proxy is appropriate and supported with the proper legal documentation. For this reason, we currently do not allow requests to be submitted electronically for this type of proxy access.
To get proxy access as a caregiver of someone meeting these criteria, please call the MyChart Support Center at 1-877-900-5741 to discuss what documentation is needed based on your situation.
If you are looking for a different type of access, review Accessing MyChart