Requesting Proxy Access to a Child’s MyChart Account
Parents/guardians can be granted proxy access their child’s (age 11 and younger) MyChart account. Proxy access allows the parent/guardian to review the child’s medical history, manage appointments, message the child’s provider, and much more.
NOTE: When a child reaches the age of 12, proxy access for the parent/guardian is automatically changed to Limited Adolescent Proxy Access.
NOTE: If you are a mother who delivered your newborn at a Franciscan facility after May 14, 2024, you may already have proxy access granted through Automatic Newborn Proxy setup.
If you are looking for a different type of access, review Accessing MyChart
Follow these steps to request proxy access to your child’s account.
NOTE: You will need your own MyChart account to complete this process. If you do not have an active MyChart account, review Setting Up a MyChart Login for Yourself (Adult)
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Go to the login page for your partner healthcare organization.
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Click on "MyChart Enrollment Forms"
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In the MyChart Proxy Enrollment section, select the link for "Request Full Proxy Access to a Child's MyChart Information."
There are several forms here for different types of proxy request. Be sure to select the appropriate form link.
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Enter your personal information as the proxy.
This is YOUR information that is to be entered, not the patient’s.
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Enter the patient's information in the patient's fields.
This is the PATIENT’s information, not yours.
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Review the terms and sign the form.
This is your signature as the proxy, not the patient. The patient does not sign this form since they are a child.
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Click "Submit Form" and await manual review.
MyChart Support Center staff will review the form to ensure the information is complete and accurate. The MyChart Support Center will contact the patient and parent/guardian to complete the process.
Parents/guardians can be granted proxy access their child’s (age 11 and younger) MyChart account. Proxy access allows the parent/guardian to review the child’s medical history, manage appointments, message the child’s provider, and much more.
NOTE: When a child reaches the age of 12, proxy access for the parent/guardian is automatically changed to Limited Adolescent Proxy Access.
NOTE: If you are a mother who delivered your newborn at a Franciscan facility after May 14, 2024, you may already have proxy access granted through Automatic Newborn Proxy setup.
If you are looking for a different type of access, review Accessing MyChart
Follow these steps to request proxy access to your child’s account.
NOTE: You will need your own MyChart account to complete this process. If you do not have an active MyChart account, review Setting Up a MyChart Login for Yourself (Adult)
-
Go to the login page for your partner healthcare organization.
-
Click on "MyChart Enrollment Forms"
-
In the MyChart Proxy Enrollment section, select the link for "Request Full Proxy Access to a Child's MyChart Information."
There are several forms here for different types of proxy request. Be sure to select the appropriate form link.
-
Enter your personal information as the proxy.
This is YOUR information that is to be entered, not the patient’s.
-
Enter the patient's information in the patient's fields.
This is the PATIENT’s information, not yours.
-
Review the terms and sign the form.
This is your signature as the proxy, not the patient. The patient does not sign this form since they are a child.
-
Click "Submit Form" and await manual review.
MyChart Support Center staff will review the form to ensure the information is complete and accurate. The MyChart Support Center will contact the patient and parent/guardian to complete the process.