How to create an FAQ item

This Standard Operating Procedure outlines the necessary steps for adding an FAQ item to the site. It provides clear instructions and visual aids to guide the process effectively.

1.) Locating the FAQ menu item

Please navigate to the left navigation menu, and select FAQs

FAQ-back-end-item

2.) Getting familiar with the form

Please refer to the accompanying screenshot, which highlights the primary options for creating an FAQ.

FAQ-back-end-form

3.) Adding FAQ to Topic

Once the FAQ is fully created / published, please follow the steps bellow to associate the new FAQ with a Topic item.

  1. Navigate to the topic item.
  2. Press Click on the FAQs Tab.
  3. By using the FAQ object field, please look for your new FAQ by using the search option.
  4. Click on the FAQ.
  5. Save the Topic Item.
selecting-topic
Site Search Form