NOTE: This applies only to Franciscan Health and Specialty Physicians of Illinois patients. Other partners may conduct surveys as well; however, those processes are not included in this topic.
As a patient, you may receive a survey after using our services. Participation in the survey requires a valid mailing address, email, or mobile phone number.
The Medallia Patient Satisfaction Survey is a tool used by Franciscan Health to collect feedback from patients about their wellness journey. The survey focuses on key aspects of patient care, identifying areas of excellence and opportunities for improvement in the healthcare experience. Your valuable feedback helps us better understand your needs and expectations, fostering a partnership of trust.
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