Franciscan Alliance and affiliates SMS Terms and Conditions
Note: These terms are pending a service change slated for November 2024. These are not in effect at this time.
Last Updated: August 22, 2024
When you sign up for text messages from Franciscan Alliance and its affiliates, you are signing up to receive text messages related to your relationship with Franciscan Alliance and affiliates, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.
You can opt-out of SMS messages by texting STOP to 32056. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you have also opted out of receiving emails or automated voice calls, you will NOT receive ANY notifications regarding your care. If you want to join again, sign up using MyChart or text HELP to the 32056 for instructions.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 1-833-374-1462.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
The Notice of Privacy Practices of Franciscan Alliance and those of its affiliates can be found at this link: https://www.mychartcare.org/partners/ Contact us at 1-833-374-1462.